Important disclaimer: floral services
Notice:
Read this disclaimer carefully before purchase.
By using our flower shop, you agree to the terms and notices outlined below.
This disclaimer describes the limitations and scope of our services, quality assurances, flower care advice, and user responsibilities. All information provided is general and may change due to circumstances.
General information notice
Information on our site is for general guidance regarding our flower shop services. We strive for accuracy but cannot guarantee details such as specific flowers or arrangement outcomes for all orders.
Liability limitations summary
Use of our flower delivery or website is at your own risk.
- We do not promise specific outcomes for arrangement style, longevity, or delivery time.
- Unforeseen factors, such as weather or supply issues, may impact flower quality or timing.
- We are not responsible for user error in provided delivery details or care instructions adherence.
- Any indirect or incidental damages related to use of our services are not covered.
Accuracy of information
All product photos and descriptions are illustrative; actual arrangements may differ based on seasonal flower availability. We update our information regularly but cannot guarantee all site content is error-free.
Check flower availability before purchase; please contact us for clarifications.
No professional advice given
Care tips and advice provided are for informational purposes and are not a substitute for professional horticultural guidance.
External site links
Our website may link to external resources. We do not control external content and accept no liability for information or services found through third-party sites.
Disclaimer on outcomes and results
While we aim for customer satisfaction, results may vary due to floral seasons, location, or care provided after delivery.
Variation of results notice
Individual bloom varieties, colours, or longevity may differ for each order, and recipient experiences are unique.
No financial or refund guarantees
Our shop does not promise financial outcomes or refunds for perceived unsatisfactory results.
- All purchases are final once processed and confirmed by email receipt.
- No refunds for arrangement variations due to seasonal supply or substitutions.
- Order errors resulting from user-provided information are not the shop’s responsibility.
Jurisdiction and local law
Use of our shop is subject to Australian law and local consumer regulations.
Legal claims are resolved in accordance with Australian jurisdiction and the relevant consumer protection legislation.
All users must comply with laws governing online purchasing and commercial transactions within Australia.
Users outside Australia are responsible for compliance with their local laws before making a purchase.
Indemnification
Users agree to indemnify and hold harmless our shop for liabilities arising from misuse of our services or violation of this disclaimer.
Severability
If any disclaimer section is deemed invalid, all remaining sections will continue to apply in full force.
Modifications
We may update this disclaimer at any time; changes appear with a new date at the document’s top.
Contact
Reach out with questions about our disclaimer or use of our services.
Email support: content@primoraeon.world
Phone: +61.2.6108.3853
Mailing address: 17 Gould Road, Herston, QLD 4006 Australia
Effective date: December 28, 2025
Last updated: December 28, 2025