Privacy Policy for our shop
Your privacy matters and is protected
Personal data we collect
We collect information necessary for order fulfilment, customer support, and flower delivery. This may include your name, contact details, and addresses.
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→Order and delivery details collected during your purchase
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→Contact information such as phone and email
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→Payment and billing information
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→Communications with our team
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→Preferences related to flower types and occasions
Information is stored securely and only used to facilitate our services, improve user experience, and for communication as needed.
Use of your information
Your data is used only for order processing, customer support, and enhancing the floral service we provide.
We never sell your personal information. Sharing occurs only with essential partners like couriers, when necessary.
Your privacy rights
Australian and international laws grant you rights to access, correct, or delete your personal information. Contact us to exercise these rights.
Right of access
You can request your personal information any time.
Right to rectification
Correct your details by contacting us directly.
Right to erasure
Request deletion of your data when it is no longer needed.
Right to portability
You may request a copy of your stored data.
Sharing your information
We only share your information for essential business purposes, like order delivery, using trusted partners.
If required by law, we may provide information to authorities while still protecting your privacy.
How we protect data
Your data is encrypted where possible. Employees and partners access only what is necessary for orders.
We monitor our systems and train staff to maintain a high standard of data protection.
Contact for privacy matters
Address: 17 Gould Road, Herston, QLD 4006 Australia
Phone: +61.2.6108.3853
Email: content@primoraeon.world